A few weeks ago Tesco has introduced the new card reader holders.
The new holders are placed on the opposite site of the counter and as you can see on the picture below, the clients have to reach far with their hands in order to type their PIN number.
This obviously creates a high security risk, because everyone can easily see what you are typing.
Before all terminals were right by the edge of the counter so that client could easily hide the keypad and securely type his/her pin number.
Not the best “improvement” – is it?
Tags: credit card scam, credit cards, poor solution, service, supermarket