Archive for July, 2009

NatWest additional (hidden) charges?

Thursday, July 23rd, 2009

Today I had to transfer some money from my business account to the supplier abroad.
The transfer was for £1300.00 and according to NatWest’s website, I should be chared £20.00 :
NatWest Sending money abroad.

However, this evening I’ve checked my account on-line and found out that NatWest charged me £28.50.

This wasn’t the first time I was sending payment to my suppliers abroad and the charge was always £20.00 -- today however it raised up to £28.50.

I have called NatWest, but all they could say was to go to my branch and ask them -- as if I didn’t have anything better to do.

NatWest charges their business customers for the account on the monthly basis -- clearly that’s not enough.

UK Banks and unlawful charges

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Card reader/terminal holders at Tesco

Monday, July 6th, 2009

A few weeks ago Tesco has introduced the new card reader holders.
The new holders are placed on the opposite site of the counter and as you can see on the picture below, the clients have to reach far with their hands in order to type their PIN number.
This obviously creates a high security risk, because everyone can easily see what you are typing.
Before all terminals were right by the edge of the counter so that client could easily hide the keypad and securely type his/her pin number.
Not the best “improvement” – is it?

Card reader holders at Tesco

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