A few months ago my NatWest Credit Card has expired and for some reason I wasn’t able to renew it.

I went to the bank to find out why, as all my accounts are paid on time, no major problems etc. and for some reason they’ve decliend to issue the new card.
Well – I wasn’t too worry about it as I didn’t use this card that much anyway, but a few weeks ago, when I wanted to close the account associated with this card over the phone, I’ve been told that my new card has been sent to me a couple of weeks ago.

As you can imagine I was quite surprise, and I have explained to the NatWest Credit Card representative that my application for reneval has been declined just a few months ago. He couldn’t say why this has happened, but did try to make me stay with them oferring me some “Great Deals”.

I’m quite fed up with NatWest – a few weeks ago I was 2 days late with the payment on my credit card which had balance of £60.00 and they’ve charged me £12.00 for the late payment.

So even thou the NatWest representative was trying to convince me to stay, I said that I definitely want to cancel my account.

Today I’ve received the letter from NatWest confirming the closing of the credit account, however what I’ve found out is that even thou your card is cancelled, they can still charge you money if someone will request the money from them in the form of any recurring transactions (annual subscriptions or memberships ect).

Well, this means to me that even if I have cancelled my memberships, payments etc. and the company still keeps my Credit Card details, they still will be able to take money from me because NatWest simply won’t stop it.

Here’s what the letter says:

“Please make sure that any recurring transactions (e.g. annual subscriptions or memberships) are stopped with the relevant retailers, as we will have to continue to pay these until the authority has been cancelled by you.”

NatWest doesn’t seem to be very helpful here – do they?

This simply means that if someone has been taking money from you and the only way for you to cancel these payments is to cancel your credit card – than with NatWest it’s not going to solve the problem at all – as they will still allow the other party to take the money of your non-existing credit card.

Correct me if I’m wrong – but this is what I understand from this statement.